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Carnegie Win people to your way of thinking
Win people to your way of thinking. Dale Carnegie gave twelve Powerful Principles -
  • 1 the only way to get the best of an argument is to avoid it.
  • 2 show respect for the other person's opinions. Never say "you're wrong."
  • 3 if you are wrong, admit it quickly and emphatically.
  • 4 begin in a friendly way.
  • 5 get the other person saying "yes, yes" immediately.
  • 6 let the other person do a great deal of the talking.
  • 7 let the other person feel that the idea is his or hers.
  • 8 try honestly to see things from the other person's point of view.
  • 9 be sympathetic with the other person's ideas and desires.
  • 10 appeal to the nobler motives.
  • 11 dramatize and illustrate your ideas.
  • 12 throw down a challenge.
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